Question 1

What types of projects do you build?

Accepted Answer

Custom business websites, applications, internal tools, portals, workflow automations, dashboards, integrations, and optional AI-enabled features.

Question 2

Do I need a detailed specification before contacting you?

Accepted Answer

No. The first conversation can begin with the business problem, current workflow, users, and desired outcome.

Question 3

Do you work with existing software?

Accepted Answer

Yes. Projects may involve improving, extending, integrating, replacing, or adding AI capabilities to an existing system, subject to technical review.

Question 4

Do you bill hourly?

Accepted Answer

Projects are generally structured around defined milestones rather than open-ended hourly billing. Discovery, consulting, maintenance, or support may use a different billing structure when appropriate.

Question 5

How much will my project cost?

Accepted Answer

Cost depends on scope, complexity, integrations, data requirements, security, design, and deployment needs. After an initial conversation, the project can be divided into clearly defined stages with associated costs.

Question 6

When do I pay?

Accepted Answer

Payment terms are defined for each milestone. A milestone may include a deposit, commencement payment, completion payment, or another agreed structure.

Question 7

What happens if the scope changes?

Accepted Answer

Changes outside the agreed milestone are documented, estimated, and approved separately before implementation.

Question 8

Who owns the software?

Accepted Answer

After agreed payments are completed, the client owns the custom project code and deliverables defined in the agreement. Third-party technologies remain subject to their respective licenses.

Question 9

Who owns the data?

Accepted Answer

The client owns its business data.

Question 10

Do I receive the source code?

Accepted Answer

Yes, custom project source code is provided according to the agreement.

Question 11

Am I required to use you for maintenance?

Accepted Answer

No. Ongoing maintenance is available but optional.

Question 12

Can another developer maintain the system?

Accepted Answer

Yes. The system should be structured for reasonable maintenance and handoff.

Question 13

Will I control hosting and service accounts?

Accepted Answer

Whenever practical, production hosting, domain, payment, analytics, AI, and third-party accounts should be owned by the client.

Question 14

Is AI required?

Accepted Answer

No. AI is optional.

Question 15

Can you add AI to existing software?

Accepted Answer

Possibly. The existing system must first be reviewed for architecture, data access, security, and integration options.

Question 16

Who owns the AI API key?

Accepted Answer

The client should own the provider account and API key whenever practical.

Question 17

Who pays AI usage charges?

Accepted Answer

The client pays the provider directly whenever supported.

Question 18

Can AI make business decisions?

Accepted Answer

AI can assist with recommendations, classification, summaries, routing, and decision support. Important decisions should include deterministic rules, validation, auditability, and human review.

Question 19

Is AI always accurate?

Accepted Answer

No. AI may produce incomplete or incorrect answers.

Question 20

Will business data be sent to an AI provider?

Accepted Answer

Only when required by the approved design. Provider policies, privacy, retention, security, and sensitivity should be reviewed first.

Question 21

What happens after launch?

Accepted Answer

The project may include a warranty period, optional maintenance, monitoring, support, or future milestones.

Frequently Asked Questions